Shipping policy
Last updated:02.06.25
At Green Bubble Matcha, we aim to get your order to you quickly, safely, and reliably. Below you'll find all the details about how we ship and handle your order.
Where We Ship
We currently ship within the United Kingdom and Ireland.
Proccesing Time
Orders are typically processed within 1-2 business days
You'll receive a confirmation email once your order is placed, and second email with tracking details once it's shipped
Shipping Rates
Orders under £40 - £3.05
£40 and over - Free Shipping
Estimated Delivery Time (Uk)
Standard delivery: 2-4 business days after dispatch
Please note: delivery times are estimated and may vary during holidays or high-volume periods.
Packaging
Our products are carefully packed to ensure freshness and protection in transit. We aim to use eco-friendly materials where possible.
Delivery issues
If your order hasn't arrived within 7 business days of shipping, please email ask@greenbubblematcha.com with your order number and we'll investigate right away.
Incorrect Address
Please double check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Questions?
We are here to help! Reach out to us any time at ask@greenbubblematcha.com